New tool: Get Latest Version of ServiceNow Docs Page
Imagine you’re searching for an issue you’re researching in ServiceNow, and the first result you find on Google is a ServiceNow documentation page… from the Jakarta version of ServiceNow. It’s totally out of date.
How do you make sure that you’re getting the latest version of this same page in the documentation?
And what if you want to share the link to the latest version of that doc with someone else?
What if, for example, you’re posting to the community forums and you want to make sure that the link you post will always go to the latest version of that doc, even if someone sees the link years later?
With this extension (or bookmarklet script), you can be on any ServiceNow Docs page and simply click one button to (1) have the URL of the latest version of that article copied to your clipboard, and (2) be redirected to the latest version of that page.
The best thing about that generated link is that even if you were to navigate to it again years later, it would still take you to the latest version of that page, even if the “latest version” is newer than the version that was the latest when you generated the link!
Check out the Tools page for the bookmarklet, or click here to install the Chrome extension from the store for free!