• March 2025
  • Mar 24, 2025 Calculate Distance Between Two Locations in ServiceNow (without an API call!)
  • Mar 11, 2025 5 Ways to Check your ServiceNow Instance for DANGEROUS CODE in Less Than 5 minutes
• March 2024
  • Mar 28, 2024 How to Identify Duplicate Records by Multiple Fields in ServiceNow
  • Mar 7, 2024 How to Merge Personal & Company ServiceNow Accounts
• February 2024
  • Feb 12, 2024 5 Lessons About Programming From Richard Feynman
• July 2023
  • Jul 5, 2023 Managing Instance-Specific System Properties for Dev/Test/Prod in ServiceNow
• April 2023
  • Apr 28, 2023 Your ACLs and Business Rules are Broken (Here's How to Fix Them)
• December 2022
  • Dec 13, 2022 ServiceNow Developers: BE THE GUIDE!
• October 2022
  • Oct 19, 2022 A Faster, More Efficient Client-side GlideRecord (Free tool!)
  • Oct 9, 2022 Animated Loading Message & Collapsible Details on ServiceNow Form or Field (Client-side)
• August 2022
  • Aug 23, 2022 Using .addJoinQuery() & How to Query Records with Attachments in ServiceNow
  • Aug 18, 2022 Free, Simple URL Shortener for ServiceNow Nerds (snc.guru)
  • Aug 16, 2022 How to Get and Parse ServiceNow Journal Entries as Strings/HTML
  • Aug 14, 2022 New tool: Get Latest Version of ServiceNow Docs Page
• March 2022
  • Mar 4, 2022 How to Set or Change ServiceNow Application's Repository URL, Credentials, or SSH Key
• February 2022
  • Feb 7, 2022 How to return a CSV file from a Scripted REST API (SRAPI) in ServiceNow
• May 2021
  • May 3, 2021 Adding a Guided Setup to Your ServiceNow Application
• April 2021
  • Apr 27, 2021 Use Automated Tests to Validate "Guided Setup" Completion & Functionality.
• February 2021
  • Feb 11, 2021 "Processors", SRAPIs, and How to Run a Script and Redirect a User From a URL in ServiceNow
• November 2020
  • Nov 17, 2020 SN Guys is now part of Jahnel Group!
• September 2020
  • Sep 14, 2020 Better ServiceNow Notifications (& Another FREE Tool!)
• July 2020
  • Jul 31, 2020 Debugging Client & Catalog Client Scripts in ServiceNow
• January 2020
  • Jan 20, 2020 Getting Help from the ServiceNow Community
• December 2019
  • Dec 18, 2019 Can ServiceNow Script Includes Use the "current" Variable?
• November 2019
  • Nov 18, 2019 Handling 'text/plain' and Other Unsupported Content Types in ServiceNow Scripted REST APIs
• April 2019
  • Apr 21, 2019 Understanding Attachments in ServiceNow
  • Apr 10, 2019 Using Custom Search Engines in Chrome to Quickly Navigate ServiceNow
  • Apr 4, 2019 Set Catalog Variables from URL Params (Free tool)
  • Apr 1, 2019 Outlook for Android Breaks Email Approvals (+Solution)
• March 2019
  • Mar 11, 2019 GlideFilter is Broken - Free Tool: “BetterGlideFilter”
• February 2019
  • Feb 27, 2019 Making Update Sets Smarter - Free Tool
• November 2018
  • Nov 29, 2018 How to Learn ServiceNow
  • Nov 6, 2018 ServiceNow & ITSM as a Career?
• October 2018
  • Oct 19, 2018 Asynchronous onSubmit Catalog/Client Scripts in ServiceNow
  • Oct 11, 2018 How to do Massive, Slow Database Operations Efficiently With Event-Driven Recursion
• September 2018
  • Sep 18, 2018 Broken Queries & Query Business Rules in ServiceNow
  • Sep 7, 2018 JournalRedactor - Easily Redact or Delete Journal Entries in ServiceNow!
• July 2018
  • Jul 23, 2018 Admin Duty Separation with a Single Account
• June 2018
  • Jun 19, 2018 Improving Performance on Older Instances with Table Rotation
  • Jun 4, 2018 New Free Tool: Login Link Generator
• May 2018
  • May 29, 2018 Learning ServiceNow: Second Edition!
• April 2018
  • Apr 17, 2018 Upgrading From Express to Enterprise: What's Missing
  • Apr 12, 2018 If a Genie Gave Me Three Wishes, I'd Use Them All to "Fix" Scope
• March 2018
  • Mar 19, 2018 Service Catalog "Try in Portal" button
  • Mar 15, 2018 Video: Custom Output Transition Conditions From a Single Workflow (Script) Activity
• February 2018
  • Feb 11, 2018 We have a new book!
• November 2017
  • Nov 6, 2017 Requiring Attachments (& Other Miracles) in Service Portal
• September 2017
  • Sep 12, 2017 Handling TimeZones in ServiceNow (TimeZoneUtil)
• July 2017
  • Jul 27, 2017 How to Enable DOM Manipulation in ServiceNow Service Portal Catalog Client Scripts
• June 2017
  • Jun 25, 2017 What's New in ServiceNow: Jakarta (Pt. 1)
  • Jun 4, 2017 Powerful Scripted Text Search in ServiceNow
• May 2017
  • May 9, 2017 Work at Lightspeed: ServiceNow's Plan for World Domination
• April 2017
  • Apr 9, 2017 Avoiding Pass-By-Reference Using getValue() & setValue()
  • Apr 4, 2017 "Learning ServiceNow" is Now Available for Purchase!
• March 2017
  • Mar 12, 2017 reCAPTCHA in ServiceNow CMS/Service Portal
• December 2016
  • Dec 20, 2016 Pro Tip: Use updateMultiple() for Maximum Efficiency!
  • Dec 2, 2016 We're Writing a Book!
• November 2016
  • Nov 10, 2016 Chrome Extension: Load in ServiceNow Frame
• September 2016
  • Sep 7, 2016 Force-Include Any Record Into an Update Set
  • Sep 1, 2016 GlideRecord Pagination - Page through your GlideRecord query
• July 2016
  • Jul 17, 2016 Granting Temporary Roles/Groups in ServiceNow
  • Jul 15, 2016 Scripted REST APIs & Retrieving RITM Variables via SRAPI
• May 2016
  • May 17, 2016 What's New in Helsinki?
• April 2016
  • Apr 27, 2016 Customizing UI16 Through CSS and System Properties
  • Apr 5, 2016 ServiceNow Versions: Express Vs. Enterprise
• March 2016
  • Mar 28, 2016 Update Set Collision Avoidance Tool: V2
  • Mar 18, 2016 ServiceNow: What's New in Geneva & UI16 (Pt. 2)
• February 2016
  • Feb 22, 2016 Reference Field Auto-Complete Attributes
  • Feb 6, 2016 GlideRecord & GlideAjax: Client-Side Vs. Server-Side
  • Feb 1, 2016 Make Your Log Entries Easier to Find
• January 2016
  • Jan 29, 2016 A Better, One-Click Approval
  • Jan 25, 2016 Quickly Move Changes Between Update Sets
  • Jan 20, 2016 Customize the Reference Icon Pop-up
  • Jan 7, 2016 ServiceNow: Geneva & UI16 - What's new
  • Jan 4, 2016 Detect/Prevent Update Set Conflicts Before They Happen
• December 2015
  • Dec 28, 2015 SN101: Boolean logic and ServiceNow's Condition Builder
  • Dec 17, 2015 Locate any record in any table, by sys_id in ServiceNow
  • Dec 16, 2015 Detecting Duplicate Records with GlideAggregate
  • Dec 11, 2015 Array.indexOf() not working in ServiceNow - Solution!
  • Dec 2, 2015 Understanding Dynamic Filters & Checking a Record Against a Filter Using GlideFilter
• October 2015
  • Oct 20, 2015 Bookmarklet: Load the current page in the ServiceNow frame
• August 2015
  • Aug 27, 2015 Easily Clone One User's Access to Another User