Tag: notifications
7 results
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Bi-Directional Journal Entry Sync Without Infinite Loops for Comments or Work Notes
Bi-directionally sync journal entries between two ServiceNow records without triggering infinite loops. Yes, it's possible.
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How to Get and Parse ServiceNow Journal Entries as Strings/HTML
How to retrieve, parse, and format ServiceNow journal entries (comments and work notes) as strings or HTML in scripts and notifications.
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Better ServiceNow Notifications (& Another FREE Tool!)
Why your ServiceNow notifications are being ignored, and a free tool that adds helpful/not-helpful feedback to track email effectiveness.
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Outlook for Android Breaks Email Approvals (+Solution)
Outlook for Android broke the mailto: standard for email approvals. Here's what happened and how to work around it in ServiceNow.
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A Better, One-Click Approval
Replace ServiceNow's clunky default mailto-based approval links with secure one-click approve/reject URLs that actually work.