Tag: journals

4 results

Bi-Directional Journal Entry Sync Without Infinite Loops for Comments or Work Notes

Bi-directionally sync journal entries between two ServiceNow records without triggering infinite loops. Yes, it's possible.

Feb 19, 2026 · Tim Woodruff
How to Get and Parse ServiceNow Journal Entries as Strings/HTML

How to retrieve, parse, and format ServiceNow journal entries (comments and work notes) as strings or HTML in scripts and notifications.

Aug 16, 2022 · Tim Woodruff
JournalRedactor - Easily Redact or Delete Journal Entries in ServiceNow!

A free tool for redacting or outright deleting journal entries (comments and work notes) in ServiceNow - including the audit trail.

Sep 8, 2018 · Tim Woodruff

Tools

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Journal Redactor

Securely redact or delete journal entries containing sensitive data, including audit and history records.